SHIPPING & RETURN POLICY

All Ani Botanics creations are handcrafted in small batches with care and attention to detail. Please allow 2–4 business days for your order to be processed, packed, and prepared for shipment.

 

U.S. Shipping

Ani Botanics currently ships within the United States only. Free standard shipping is available on orders of $100 or more. For orders under $100, Wix automatically calculates shipping rates at checkout based on the delivery address and the shipping method selected by the customer.

 

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 24 hours for the tracking number to become active.

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Returns & Exchanges

Because our soaps and body care products are handcrafted personal-care items, we are unable to accept returns or exchanges after an order has shipped. All sales are final.

 

Damaged, Defective, or Incorrect Orders

Your satisfaction is important to us. Please inspect your order as soon as it arrives. If an item is defective, damaged in transit, or incorrect, please contact us within 48 hours of delivery so we can review the issue and work toward a fair resolution.

For damaged packages, please keep all original packaging and take clear photos of the shipping box, product, and any visible damage before contacting us.

 

Contact Us

If you have a question about your order, shipping, or products, please use our Contact page and include your order number whenever possible.

Thank you for supporting small-batch botanical care made with intention.